COMMERCIAL TERMS

1. Scope of application

These Commercial Terms and Conditions govern access to commercial information and the purchase of products from TKW SAFETY EUROPA SL
The sale of products is aimed exclusively to authorized distributors, companies and professional clients.

TKW Safety Europa SL does not sell to end consumers.

2. Product Information

The information contained on this website is for informational and guidance purposes only.
The technical characteristics, certifications, recommended uses and supply conditions of the products are detailed in the technical data sheets, declarations of conformity and corresponding official documentation.

TKW Safety Europa SL reserves the right to modify products, specifications or documentation without prior notice, always within the applicable regulatory compliance.

3. Requests for information and quotes

Requests made through the website, contact forms, or sales channels They do not constitute a binding offer or a firm order.

The final commercial conditions (prices, minimum quantities, availability, delivery times and logistics conditions) will be confirmed by the TKW Safety Europa SL sales team through express communication.

4. Order Formalization

Orders will only be considered formalized when:

• There is express acceptance by TKW Safety Europa SL
• The applicable commercial terms have been agreed upon in writing.

TKW Safety Europa SL reserves the right to refuse orders that do not comply with its commercial policies or authorization criteria.

5. Prices and economic conditions

Product prices:

• They will be communicated individually to each professional client.
• Prices may vary depending on volume, logistical conditions, market, or current trade agreements.
• They do not include taxes, fees or additional expenses, unless expressly stated.

6. Deliveries and deadlines

The delivery times communicated are estimates.
TKW Safety Europa SL will not be liable for delays resulting from causes beyond its control, such as logistical incidents, force majeure or availability of materials.

7. Use of the products and responsibility

Products marketed by TKW Safety Europa SL must be used in accordance with:

• Instructions for use.
• The technical specifications.
• Declarations of conformity.
• Applicable safety regulations.

TKW Safety Europa SL will not be responsible for the misuse or incorrect use of the products.

8. Warranty and claims

The products have the applicable legal guarantee and comply with current European regulations on personal protective equipment.

Any complaint must be submitted in writing, stating:

• Product reference.
• Lot or serial number (if applicable).
• Detailed description of the incident.

9. Intellectual Property

The trademarks, designs, technical documentation, images and content associated with the products are the property of TKW Safety Europa SL or their legitimate owners, and their unauthorized use is prohibited.

10. Applicable legislation

These Commercial Terms are governed by Spanish law.
For any dispute arising from the interpretation or execution thereof, the parties submit to the Courts and Tribunals of Madrid, unless otherwise required by law.

11. Business contact

If you are interested in working with TKW as distributor or professional customerIf you would like to receive marketing information, you can contact our team through the following link: